Returns on NEW Products:
We offer a 30-day return policy from the delivery date on DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.
IF item is being returned because the item is no longer needed, or customer ordered wrong part buy mistake the customer is responsible for the shipping costs
NO return or exchange is accepted on electronics that have been removed from the original packaging in any way.
Returns on USED Products:
All Used Products are considered Final Sale! Because of people repackaging there broken part and calling it Ours. For any questions and concerns please reply to the confirmation email and we can try to assess the situation.
Incorrectly Shipped, Missing Items or Damaged Goods
We recommend a careful inspection of each item received. All/any anomalies (incorrect shipping, missing items, damaged goods) must be reported to our order confirmation email within 48 hours of receiving goods.
If we make an error when fulfilling your order, please contact us Via Replying to order confirmation email within 48 hours of receiving your package to initiate a claim. Please send a brief email alerting us of the error and we will correct any fulfillment mistakes as quickly as possible.
Incorrect received items must be returned to us within 30 days of the purchase date. We will provide you with a prepaid return label via email to send back the product(s).
Young Farts RV Parts will pay return shipping fees in the following situations:
- The Wrong Product was shipped
- The product was labelled wrong
- Damaged in transport
Exchanges for Defective or Damaged Items
Items that are still under warranty, are eligible for an exchange only. We will exchange the item for the exact same item, in the exact same colour. Exceptions may apply if the item is no longer being actively stocked or available.
We can not offer store credit or refunds on warranty exchanges. Store credit may be offered for items that are no longer actively stocked or available.
Refunds and Store Credit
We will refund in the original method of payment.
At this time, we are unable to issue refunds via Interac E-Transfer, Cash, Debit Card or Cheque.
We issue refunds within 7 business days after receiving and inspecting the merchandise. An email notification confirming your refund will be sent after.
Depending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement.
We cannot process return or refund requests without proof of purchase.
Non-Returnable & Final Sale Items
All Used, Clearance, Final sale, or "as is" marked items are non-refundable and ineligible for returns, refunds, or exchanges.
Return Merchandise Authorization (RMA)
To initiate a return or exchange you must email our order confirmation to obtain a Return Merchandise Authorization (RMA). You will be asked to provide details of the issue and the date in which the item was purchased. In some cases, we may request that Pictures must be sent of damage or other errors
After you receive an RMA approval, please return your product(s) to us within 30 days. Be sure to include your RMA Approval email with your shipment.
Once your return is approved, you will receive instructions for returning the products to us as well as a shipping label for your return (if applicable).
Pack all merchandise safely to prevent damage during transit. We strongly recommend using a shipping method with tracking and insurance. One Way Access is not responsible for loss or damage during transit.
All returns should be sent to the address stated in the Return Merchandise Authorization (RMA).